Shipping Policy
1. Order Processing
All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
You’ll receive a confirmation email when your order is placed and another with tracking information once it ships.
During high-demand periods (such as product drops or holidays), processing may take a bit longer — we appreciate your patience!
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and order weight.
We strive to offer fair, transparent rates — no inflated handling fees.
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Region Estimated Delivery Time Notes
Domestic (with U.S.) 3–7 business days Standard shipping
North America 5–10 business days Tracked delivery
Europe 7–14 business days May vary by country
Rest of World 10–25 business days Subject to customs delays
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Delivery times are estimates only. Actual transit time may vary due to carrier delays or customs inspections.
3. Free Shipping
Enjoy free shipping on orders over $100 (before taxes and discounts).
Free shipping eligibility may vary by region and promotion.
4. Customs, Duties & Taxes (International Orders)
For international shipments, your order may be subject to import duties or taxes imposed by your local government.
These charges are not included in the item price or shipping cost.
Buyers are responsible for any customs fees once the package reaches their country.
Please check your local customs rules before ordering.
5. Tracking & Delivery
Most orders include tracking numbers — these will be sent via email once your order ships.
If tracking shows your order as delivered but you haven’t received it, please check with your local carrier or delivery service before contacting us.
6. Lost, Damaged, or Delayed Packages
We’re not responsible for delays caused by postal services, customs, or incorrect addresses.
If your package is lost or damaged, contact us at emboldinllc@gmail.com within 30 days of the estimated delivery date. We’ll help resolve it — either by replacement or refund, depending on the situation.
7. Returns & Exchanges
We accept returns or exchanges for eligible items within 30 days of delivery.
Please visit our Returns Policy for details.
8. Contact Us
If you have questions about your order or shipping, reach out to: emboldinllc@gmail.com
We’re happy to help!